Privacy Policy

Effective Date: 20th November 2024

At Mizizi Yetu ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (under development) (the "Site") and use our services to purchase event tickets. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following personal information when you use our services:

  • Personal Identification Information: Name, email address, and phone number.
  • Payment Information: We collect a payment receipt once your transaction is confirmed, which includes payment details and transaction confirmation for the event ticket purchase. Please note that we do not store sensitive payment data like credit card numbers. Payment information is processed securely through our third-party payment provider.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To process and fulfill event ticket orders: We use your contact information (name, email, and phone number) to send you event tickets, receipts, and any important event-related updates or notifications.
  • To provide customer support: We may use your contact details to respond to inquiries, provide assistance, or resolve any issues related to your ticket purchase or event attendance.
  • To comply with legal and regulatory requirements: In certain cases, we may need to retain payment receipts for legal or accounting purposes.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your payment information with trusted third-party payment processors to securely process transactions. These providers have their own privacy policies and will use your information to process your payment.
  • Event Partners: If necessary, we may share your contact details with event organizers or partners to provide you with event-related updates, such as changes to event dates or venue information.
  • Legal Requirements: We may disclose your information if required to do so by law or to protect our rights, comply with legal obligations, or prevent fraud.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically, we may retain payment receipts for accounting or auditing purposes, and your contact details for customer support or future communication related to the event.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request to access the personal information we hold about you and request corrections if any information is inaccurate.
  • Opt-Out: You may opt out of receiving marketing communications or event updates by following the unsubscribe instructions in the email or contacting us directly.
  • Delete Information: You may request that we delete your personal information, although please note that we may need to retain certain data (such as payment receipts) for legal or accounting purposes.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure the absolute security of any data transmitted to our Site.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

Phone: +254792949445